We are PC Doctor® India Pvt Ltd., a team of certified professionals who have expertise in Personal Computer hardware and software technologies. We have been supporting and selling Personal Computers, Local Area Networks, Desktop, Server Platforms, and Application Software for more than 24 years.
PC Doctor® is a leader in call-based support and troubleshooting services for personal computers. We created the market for pay-per-use computer services in India. Many other companies have imitated our business model but we believe that they have not come even close to imitating our business philosophy.
What makes us unique is not any particular business model or service or competency, but our overall work philosophy. We work for our customers first and profits second, because we know that if we secure the first, the second will eventually follow. Our team works hard to understand customer needs and requirements. We also actively engage with customers to show them what more is possible with their existing IT infrastructure.
We have over two decades of support experience. Selling and supporting IT devices and technologies across multiple tech-generations. This gives us a rare ability to quickly understand and solve compatibility issues which is a common support challenge
Customers and their over-all benefits are at absolute center of whatever we do. Whether it be helping them choose the right IT support plans or giving them valuable inputs regarding best balance between cost and benefits of certain IT Solutions.
Each organization has unique IT Support needs and dependencies. We offer variety of IT Support plans to pick and choose the one that suits them the most. Customers have freedom to change, half-way-through, if their IT needs evolve.
Our chief core value is HONESTY. In an era where wrong diagnosis with vested interest is very common, we have embraced honesty in all the customer-facing as well as internal functions. This has resulted in customer retention and win-win relationships across decades.
Our people are dedicated to finding solutions to every IT challenge. That spirit makes for some great stories.
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